Unlock the Power of the Exceptional

Our services

Helping publishers, learning organisations and content businesses navigate change, develop new opportunities and build stronger leaders

With more than 25 years’ experience in publishing, content and learning, I help organisations solve complex challenges, improve operations, develop new products and support senior leaders through periods of growth and transformation.

Whether you are exploring a new learning proposition, reshaping your publishing operation or investing in leadership capability, I bring a combination of strategic thinking, practical delivery and trusted partnership.

How i can help

ASSESSMENT AND CERTIFICATION STRATEGY

Explore opportunities, validate demand and build evidence-based roadmaps for assessment, certification and credentialing initiatives.

FRACTIONAL PUBLISHING AND CONTENT LEADERSHIP

Access senior publishing and content expertise without the commitment of a full-time executive hire.

EXECUTIVE COACHING AND LEADERSHIP DEVELOPMENT

Accredited coaching support for publishing, content and learning leaders seeking greater confidence, influence and impact.

Great leaders bring up those around them

recent client work

Global Publishing Organisation

Led a discovery and validation project exploring the potential for assessment, certification and accreditation within a large online learning portfolio. Delivered learner research, stakeholder engagement, developed prototype testing and strategic recommendations to support future investment decisions.

legal information business

Provided senior leadership support and strategic guidance to help strengthen team effectiveness, prioritisation and organisational alignment during a period of change.

publishing leadership coaching

Coached senior publishing leaders responsible for international teams, helping them develop strategic thinking, increase confidence and strengthen leadership effectiveness.

content operations transformation

Advised publishing organisations on content strategy, operational processes and team structures to improve efficiency, scalability and quality.

My sessions with Gaynor were a welcome opportunity to test my ideas, think of ways of bringing them about and consider how to evaluate their success. I consistently came away from our sessions feeling energized and motivated. I consider myself fortunate to have had the opportunity to work with her.”

Carolyn, London, UK

why work with me?

More than 25 years of publishing and content leadership experience.

Former Publishing Director with extensive operational and strategic expertise.

Qualified coach and mentor.

Experienced in leading change, transformation and innovation projects.

Trusted by organisations ranging from specialist publishers to global brands.

My approach combines strategic insight with practical delivery. I focus on helping organisations make progress, not simply producing reports.

And the good news stories…

Three C’s was superb to work with. Gaynor helped us to transform our content strategy, in line with our vision for Farillio, laying a strong foundation for future growth and innovation.

Her efforts in building a robust content operational pipeline streamlined our processes, ensuring efficiency and consistency in our output. Gaynor helped us to restructure the existing team successfully and with enormous empathy and kindness. She recruited exceptional technical editors and an outstanding editorial manager, fostering a culture of high performance, innovation and deep collegiality within that team. As a result, in an impressively short period, she was able to leave the leadership of the publishing team in highly capable, confident hands.

Indeed, beyond her strategic and operational contributions, Gaynor’s excellent coaching skills benefitted both her immediate team and other colleagues, including myself. With her team, she improved not only individual capabilities but she also strengthened collective confidence and cohesion. 

Working with Gaynor was an uplifting and energising journey. Her dedication, insight, and unwavering support have made a lasting impact on our business. I wholeheartedly recommend Gaynor Roberts and Three C’s to any business seeking to enhance their content strategy and operational excellence.

Merlie Calvert, CEO and Founder, Farillio

“Working with Gaynor was both a delight and immensely productive. Over a series of sessions, she helped me identify key personal and professional goals and create a practical roadmap for how to achieve them in the short, medium and long term. Gaynor’s approach is ideally suited to this kind of work: she is friendly, empathetic and supportive, yet unafraid to ask pertinent and probing questions and come back to issues that required more attention, or which became clear were ‘block’ points in my own thinking process. “

Alex, London, UK

My coaching sessions with Gaynor were immensely helpful. When we first met I was in a rough patch at work, and making space for my personal goals felt like grasping mist. With Gaynor’s help, constructive challenges and infectious enthusiasm I now feel in much greater control of things, and am actively driving the creative pursuits that give me personal pride and confidence. Hugely recommend working with her to anyone looking for a coach or mentor.

Rod, London, UK

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